What is the vision for Studio?
Our Vision for Studio is to streamline the design process to create best-in-class brand experiences across marketing channels. Studio empowers both our clients and internal services teams to facilitate fast edits to creative assets and copy, while maintaining performance from Wunderkind’s playbook of best practices. As part of the Autonomous Marketing Platform, Studio prioritizes design at scale with the aim of offering a creative tool aligned with marketers’ needs. Studio will become the primary Wunderkind proprietary design software to support Email, Onsite, and Text channels.
What should I use Studio for?
Currently, Studio is your canvas for creating, managing, and editing Email experiences. Expansion into Onsite, making Studio’s design capabilities available for cross-channel experiences, is currently in-development. Studio streamlines your design process with Wunderkind, and will enable you to make fast edits to creative assets and copy, while maintaining performance from Wunderkind’s playbook of best practices.
In Studio, you can iterate on Email campaigns and get creative about how to best message your customers in a way that’s both visually appealing and performant. Leaning on Studio’s unique approach to design, you can also easily manage the visual creatives of as many emails as your campaigns require, at scale.
Where do I start in Studio?
First of all, welcome to Studio!
Start by getting acquainted with Studio’s main features with the articles listed below.
Once you feel familiarized, you can start exploring:
- Brand Kit: The first thing you should do when starting out in Studio is review your Brand Kit. To learn how to make any changes to your Brand Kit, read the Intro To Brand Kit article.
- Blocks: Next, click into Blocks to view your branded Block Library. Learn more about how blocks build your email layouts in the Intro To Blocks article.
- Layouts: All your existing email layouts have been migrated into Studio, so you should already see them listed in the Layouts page. Learn how to further customize your Layouts in the Intro To Layouts article.
What if I run into exposed code?
As you gain initial access to Studio, there’s a lot happening behind the scenes: developing upcoming features, new releases being pushed to production, and very technical users pushing Studio capabilities to the max. This means that, as you start to explore in Studio, there may be instances where you run into exposed code. You can identify exposed code when you see the use of {{ curly braces like this }} or <span> HTML-looking text like this </span>.
If you ever see code exposed, no need to panic - you can just leave as is! Please reach out to your CSM before making any changes to exposed code.
Who can I go to for help?
As you get started in Studio, we expect you will have questions for us! Please reach out to your Wunderkind POC directly with any questions or blockers. In case of larger blockers or issues, they will help connect you with the right Wunderkind to help out.
I ran into a bug. How can I submit a Product Support Ticket?
Your CSM can help you in submitting a Product Support Ticket.
I have an idea for improvement. Who do I tell?
Our Wunderkind Product and UX Research Teams are eager to hear all your feedback and ideas to help us realize our vision for Studio. For now, please direct ideas to your CSM.